AyudoOS gives vertical SaaS companies a single operating layer for deploying, managing, and scaling AI agent teams — without replacing the tools you already use.
"We built Freddy AI at Freshworks and watched it handle 1,000+ customers. The lesson was simple: the future of support isn't humans answering tickets. It's agents that know what to do, when to escalate, and how to finish."
— Shashwat Jain, Co-founder
Not another chatbot. An operating system for your support operation.
Deploy specialized agents for different intent types. One handles refunds, another handles onboarding, another escalates. Each agent knows its job.
Pay for what your agents actually handle. No per-seat licenses, no bloat. If your agents handle 80% of volume, you pay for 80%.
Connects to your existing stack — Zendesk, Intercom, Freshdesk, Salesforce. Agents read from and write to your tools without workflow re-engineering.
Phone support, chat, email — handled by the same agent brain. Unified context, consistent escalation logic, no siloed channels.
Agents fine-tuned on vertical SaaS patterns — subscription management, usage-based billing, feature questions. Not generic support, domain-aware support.
Track what your agents deflected, what they escalated, and why. Real metrics that tie directly to headcount savings and CSAT scores.
One-click integrations with Zendesk, Intercom, Freshdesk, or any support stack. Agents read your knowledge base and existing workflows.
Tag intents, set escalation rules, configure tone and response templates. Agents train on your product, not generic FAQs.
Agents go live. Tier-1 tickets deflect. Complex issues escalate with full context. You measure what matters — cost per resolved, CSAT, handle time.
AyudoOS is the operating layer vertical SaaS teams need to deploy autonomous agents at scale — without dismantling what already works.